Return Policy

Returns Policy

Within 14 days exchange and money-back guarantee. (Costumes purchased in-store cannot be returned or exchanged) Free shipping Benelux, return costs are the responsibility of the customer.

  • In undamaged and original condition, not worn or washed, and provided with a label.
  • There are no food stains, makeup stains, body odors, animal hair, or cigarette smells present on the items.
  • The shipping risk of returning is for the buyer.
  • "If our return conditions are not met, we reserve the right to return shipments and charge you the shipping costs."

"Report your return via customer service and always mention your order number for quick processing. Please also mention it on the return package." 

You can try on all the suits available on our website (in the listed available sizes) in our stores:

Langestraat 44, 3861 BN Nijkerk, Netherlands

Vennestraat 331, 3600 Genk Limburg, Belgium

Bredabaan 299, 2930 Brasschaat / Antwerp, Belgium

Return addresses:
Asia fam bv
Vennestraat 331 3600 Genk Limburg Belgium
For all your questions and answers, you can contact us via info@pomandi.com.
Legal Exclusions:
  • "According to art. VI.53 WER, exceptions to the right of withdrawal must be applied strictly."
  • Consumers are only liable for the depreciation of the goods that results from handling the goods that goes beyond what was necessary to establish the nature, characteristics, and functioning of the goods.
Model Form for Withdrawal:

You can download the withdrawal form here.

Legal Warranty:

The legal conformity guarantee of 2 years for consumer goods applies.

'For the resolution of consumer disputes, you can go to the ODR platform of the European Commission.'

Payment methods:

Means of payment

  • Visa
  • MasterCard
  • PayPal
  • Bank transfer